After you have placed your order, we will check our inventory for order fulfillment. Once your order is processed, an automated delivery email we will be sent to you confirming your placed order with an invoice/confirmation number.
In general, orders that are placed during business hours between Monday – Friday 9 a.m. – 5 p.m. al Eastern Standard Time, will be packaged and shipped within 2 business days of the placed order. Taler Made Productions reserves the right to refuse any order for any reason.
For items damaged during shipping, please contact us immediately (No later than 2 days of the delivery date) for further instructions. To process the exchange or a return on damaged items you MUST keep the original box and all packaging.
Returned Shipments: Please note that any Returned Shipment, unless authorized by us, will be subject to a 20% restock fee plus the original shipping cost.
Cancellation Policy: If we are able to cancel your order before it is produced and/or shipped, there is not a charge for the cancellation. If the order has already been processed or shipped, please follow our Return Policy.